Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Delivery Time
Metro cities (Delhi, Mumbai, Bangalore, etc.): 3–5 business days
Other cities & towns: 5–7 business days
Remote areas: 7–10 business days
Shipping Charges
₹ 100 for order value <=₹500
₹ 150 for ₹500<order value<₹999
FREE SHIPPING on order value >=₹999
Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS or Whatsapp to track your delivery.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours at prasukam5@gmail.com with your order number and photos & video of the damage or while opening the parcel.
Note: Delivery timelines are estimates and may vary during peak seasons or due to unforeseen circumstances.